10 Tasks Every E-Commerce Store Should Outsource to a Virtual Assistant in 2025

Overwhelmed by daily operations? Discover how ATOPSOL’s ecommerce virtual assistants save sellers 20+ hours/week. Grab your FREE task audit checklist now!

The E-Commerce Time Crunch: Why 68% of Store Owners Burn Out

According to Osterlo (2024), the typical Shopify merchant devotes 14 hours per week to monotonous work, which could be used for scaling. Smart sellers are outsourcing to e-commerce virtual assistants (VAs) in order to remain competitive as AI and automation transform the retail industry.

  • An e-commerce business owner overburdened with administrative duties
  • VAs take care of the routine so you can concentrate on your development.

Automating store operations is the area of expertise for ATOPSOL’s e-commerce VAs. The ten tasks with the highest return on investment should be assigned first:

10 Tasks to Outsource to Your E-Commerce VA in 2025

  1. Optimization of Product Listings

Why Outsource?

  • SEO and conversion psychology are necessary for flawless listings.
  • Search filters are used by 93% of consumers (Baymard Institute).

VA duties include: 

  • creating product titles and descriptions that are packed with keywords, such as “Organic Cotton T-Shirts for Men – Breathable & Eco-Friendly.”
  • Use alt text to optimize images for Google Shopping.
  • A/B test pricing methods

Tool Stack: Shopify, Canva, and SEMrush

 

  1. Round-the-clock Customer Service: 

Why Outsource?

If their questions are not answered, 53% of buyers leave their carts empty (SaleCycle).

VA Solutions: 

  • Respond to emails and live chats for $9 per hour as opposed to $25 per hour internally.
  • Handle exchanges and returns
  • Use Slack alerts to escalate complicated issues.

Case Study: ATOPSOL cut a client’s computer science response time from 12 hours to 28 minutes.

Atopsol’s ecommerce specialists have transformed our Shopify store’s operations. Their VA team handles everything from order processing to customer service with 99.9% accuracy, allowing us to scale from 50 to 300+ daily orders without adding overhead. Since partnering with them, we’ve achieved a 40% reduction in customer response time and 25% fewer inventory discrepancies.

What impresses me most is their platform expertise – they navigate Shopify, Klaviyo, and returns management systems like true pros. For any growing DTC brand, Atopsol isn’t just a vendor; they’re the operational backbone you need to compete with enterprise retailers.


Sarah Bennett
Founder & CEO, LuxeBoutique (Shopify Plus Store) | Specializing in Luxury Apparel

 

  1. Order Fulfillment & Processing: Why Outsource?

In small stores, the error rate from manual entry is 17%.

VA Workflow:

  • Sync Shopify orders with ShipBob
  • Create shipping labels.
  • Send tracking updates

Tools: Zapier, Ordoro

 

  1. Why Outsource Social Media Management?

Sales at stores that post every day are 2.5 times higher (Hootsuite).

VA duties include: 

  • scheduling user-generated content (UGC) 
  • posts on Instagram and TikTok, 
  • holding giveaways
  • responding to direct messages and comments. 
  1. Management of Inventory

Why Outsource?

Retailers lose $1 trillion a year due to stockouts (IHL Group).

VA duties include: 

  • monitoring inventory levels, 
  • setting up low-stock alerts
  • liaising with suppliers.

Tool Stack: QuickBooks, TradeGecko

Five More Important Things to Assign

  1. Email marketing: newsletters and abandoned cart flows (Klaviyo)
  2. Review Management: Ask for input and reply to reviews (Yotpo)
  3. Research on competitors: monitoring prices and analyzing trends (Jungle Scout)
  4. Basic Graphic Design: Canva promo images and banner ads
  5. Data entry: Convert spreadsheets to Airtable CRM

The E-Commerce VA Advantage of ATOPSOL:

✅ Pre-trained on: Amazon FBA, WooCommerce, and Shopify 

✅ Price: $8.50/hour (no contracts) 

✅ Promise: 48-hour replacement if unhappy

E-Commerce Task Audit Checklist is a free resource

To determine which tasks should be outsourced first, download our tried-and-true checklist:

✅ Over fifty task ideas ranked by return on investment 

✅ Tool suggestions

✅ VA hiring cheat sheet


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