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Atopsol Service

Tech Support Services

Atopsol delivers end-to-end technical and operational support to power your digital ecosystem. Beyond traditional IT helpdesk, we optimize your customer-facing platforms, internal tools, and lead generation systems for seamless business growth.

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What We Offer

App & Website Support

  • Bug fixes & troubleshooting (frontend/backend errors)
  • Performance optimization (speed tests, caching solutions)
  • Update management (WordPress/Shopify plugin updates)
  • UAT testing (new feature QA before launch)

Social Media Tech Support

  • Platform integrations (CRM/chatbot connections)
  • Ad account troubleshooting (Meta/Google Ads errors)
  • Content publishing assistance (scheduling tool setup)
  • Analytics reporting (automated KPI dashboards)

Customer Service Tech Backend

  • Helpdesk software setup (Zendesk, Freshdesk config)
  • Omnichannel routing (email/chat/SMS unification)
  • Knowledge base development (AI-powered search)
  • CRM data hygiene (duplicate merging, field standardization)

Internal Process Optimization

  • Workflow automation (Zapier/Make.com pipelines)
  • Tool onboarding (employee training docs/videos)
  • Security audits (password policy enforcement)
  • Asset management (device tracking software setup)

Lead Outreach Tech Enablement

  • Email deliverability fixes (SPF/DKIM config)
  • Cold outreach tools (GMass, Lemlist setups)
  • LinkedIn automation compliance (safe limits guidance)
  • CRM-email sync (activity logging automation)

24/7 Core IT Support

  • Priority ticket handling (SLA-backed response)
  • Remote device management (QuickAssist/TeamViewer)
  • Remote device management (QuickAssist/TeamViewer)
  • Vendor coordination (ISP/hardware supplier liaison)

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    Atopsol

    We transform business operations with elite virtual assistants who work as your extended team—seamlessly integrating with your workflows to drive efficiency, reduce costs, and unlock scalability.

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